feedback-sbi-model
The Situation-Behavior-Impact (SBI) model, developed by the Center for Creative Leadership, provides a structured approach to giving clear, objective feedback that minimizes defensiveness and promotes improvement.
- Skills
- Enterprise communication
- 0
What it does and how to use it
A skill that teaches Claude Code to do enterprise communication tasks well. It is packaged knowledge the model uses whenever it is relevant.
- Install the skill (command above).
- In Claude Code, describe what you need - the skill turns on by itself when the context fits.
- No commands to memorize: you talk in plain language and the skill does the rest.
Install (Claude Code)
mkdir -p .claude/skills/feedback-sbi-model && curl -fsSL https://doutorai.pt/data/lib/skills__feedback-sbi-model.md -o .claude/skills/feedback-sbi-model/SKILL.mdPaste this command into the terminal, in your project folder, and the component installs automatically.
Content
# SBI Feedback Model - Complete Guide
The Situation-Behavior-Impact (SBI) model, developed by the Center for Creative Leadership, provides a structured approach to giving clear, objective feedback that minimizes defensiveness and promotes improvement.
## The SBI Formula
```text
Situation + Behavior + Impact = Effective Feedback
```
| Component | What It Is | What It's NOT |
| --- | --- | --- |
| **Situation** | When and where the behavior occurred | Vague timing or generalizations |
| **Behavior** | Observable actions the person took | Assumptions about motives or character |
| **Impact**
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