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churn-prevention

Reduce voluntary and involuntary churn through cancel flow design, save offers, exit surveys, and dunning sequences. Use when designing or optimizing a cancel flow, building save offers, setting up dunning emails, or reducing…

  • Skills
  • General
  • 2

What it does and how to use it

A skill that teaches Claude Code to do general tasks well. It is packaged knowledge the model uses whenever it is relevant.

  1. Install the skill (command above).
  2. In Claude Code, describe what you need - the skill turns on by itself when the context fits.
  3. No commands to memorize: you talk in plain language and the skill does the rest.

Install (Claude Code)

mkdir -p .claude/skills/alirezarezvani-claude-skills__churn-prevention && curl -fsSL https://doutorai.pt/data/lib/skills__alirezarezvani-claude-skills__churn-prevention.md -o .claude/skills/alirezarezvani-claude-skills__churn-prevention/SKILL.md

Paste this command into the terminal, in your project folder, and the component installs automatically.

Content

---
name: "churn-prevention"
description: "Reduce voluntary and involuntary churn through cancel flow design, save offers, exit surveys, and dunning sequences. Use when designing or optimizing a cancel flow, building save offers, setting up dunning emails, or reducing failed-payment churn. Trigger keywords: cancel flow, churn reduction, save offers, dunning, exit survey, payment recovery, win-back, involuntary churn, failed payments, cancel page. NOT for customer health scoring or expansion revenue - use customer-success-manager for that."
license: MIT
metadata:
  version: 1.0.0
  author: Alir

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