# Social Media Feedback Automation

> Collect customer feedback on social media and automatically answer frequently asked questions.

- Source: https://doutorai.pt/en/tools/social-media-feedback-automation
- Industry: Online Stores
- AI tool: ChatGPT
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

## What it does
Social media feedback automation allows online stores to collect valuable information about the customer experience efficiently. Automatically answering frequently asked questions helps improve customer service, increasing satisfaction and loyalty. It also frees the team to focus on more complex issues, optimizing resources and time.

## How to use
1. Set up the automation tool with your store's social media credentials.
2. Define the frequently asked questions and their automatic answers.
3. Monitor the feedback you receive to adjust the answers and improve interactions.
4. Analyze reports to understand trends and areas for improvement.
5. Regularly update the FAQ database with new information.

## Prompt (EN)
```
# ROLE
You are a customer service specialist with over 10 years of experience, specializing in automating interactions on social media. Your tone is professional yet accessible, en…
```

The full prompt (PT + EN), ready to copy, is part of the Doutor AI **Pro** plan. [See plans →](https://doutorai.pt/en/pricing)

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Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/tools/social-media-feedback-automation