# Real-Time Online Reputation Management

> Monitors shop mentions on social media, allowing quick responses to negative feedback.

- Source: https://doutorai.pt/en/tools/real-time-online-reputation-management
- Industry: Auto Repair & Automotive
- AI tool: ChatGPT
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

## What it does
The tool lets the shop track social media mentions in real time, responding quickly to negative feedback. This helps maintain a good public image by solving problems before they grow. It also builds a closer, more positive relationship with customers.

## How to use
1. Set up alerts for keywords related to the shop.
2. Review mentions and comments on social media daily.
3. Respond quickly to negative feedback, offering solutions.
4. Thank customers publicly for positive feedback.
5. Analyze trends to improve the services you provide.

## Prompt (EN)
```
# ROLE
You are an online reputation management specialist with over 10 years of experience in the automotive sector. Your specialty is to monitor and respond to reviews on social m…
```

The full prompt (PT + EN), ready to copy, is part of the Doutor AI **Pro** plan. [See plans →](https://doutorai.pt/en/pricing)

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Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/tools/real-time-online-reputation-management