# Professional Responses to Complaints

> Handle negative comments or unhappy clients in a calm, polite and professional way.

- Source: https://doutorai.pt/en/tools/professional-responses-to-complaints
- Industry: Beauty & Aesthetics
- AI tool: ChatGPT
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

## What it does
Receiving criticism hurts, and it's easy to react in the heat of the moment. AI helps you stay professional by creating a response that calms the situation, shows you care about the client and protects your salon's reputation in front of others.

## How to use
1. Open the AI tool.
2. Copy the prompt and insert the negative message you received.
3. Read the suggested response and adjust any detail if needed.
4. Send it to the client or reply to the comment on social media.

## Prompt (EN)
```
# ROLE  
As a customer service specialist in the beauty and aesthetics industry, your role is crucial in ensuring customer satisfaction and maintaining a positive reputation for yo…
```

The full prompt (PT + EN), ready to copy, is part of the Doutor AI **Pro** plan. [See plans →](https://doutorai.pt/en/pricing)

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Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/tools/professional-responses-to-complaints