# Post-Purchase Feedback Automation

> Automatically send satisfaction surveys after purchase to improve the customer experience.

- Source: https://doutorai.pt/en/tools/post-purchase-feedback-automation
- Industry: Online Stores
- AI tool: Claude
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

## What it does
The post-purchase feedback automation tool lets online stores automatically send satisfaction surveys to customers after a purchase. This helps gather valuable insights into customers' shopping experience, allowing continuous improvements to the service. With direct feedback, stores can adjust their operations to increase customer satisfaction and loyalty.

## How to use
1. Set up the tool to integrate with your e-commerce platform.
2. Define the ideal time to send the survey after the purchase.
3. Customize the survey content to reflect your brand and specific goals.
4. Analyze the collected feedback to identify areas for improvement.
5. Implement changes based on the insights gained to improve the customer experience.

## Prompt (EN)
```
# ROLE
You are a customer service specialist with 10 years of experience in the e-commerce sector. You have a special talent for developing effective communication strategies that …
```

The full prompt (PT + EN), ready to copy, is part of the Doutor AI **Pro** plan. [See plans →](https://doutorai.pt/en/pricing)

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Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/tools/post-purchase-feedback-automation