# Online Review Monitoring

> Monitor and respond to reviews on online platforms to improve the shop's image.

- Source: https://doutorai.pt/en/tools/online-review-monitoring
- Industry: Auto Repair & Automotive
- AI tool: ChatGPT
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

## What it does
The online review monitoring tool is essential for any shop that wants to maintain a good image on the internet. By responding quickly to criticism or praise, the shop shows attention and care for its customers, which can increase loyalty and satisfaction. In addition, effective monitoring helps the shop identify areas for continuous improvement, ensuring quality service.

## How to use
1. Set up an account on the review monitoring tool.
2. Connect the review platforms where the shop is present.
3. Set up alerts for new reviews.
4. Create standard responses for criticism and praise.
5. Review and regularly adjust response strategies based on the feedback received.

## Prompt (EN)
```
# ROLE
As a digital marketing specialist with over 15 years of experience in the automotive sector, your role is to help workshops improve their online presence and manage their re…
```

The full prompt (PT + EN), ready to copy, is part of the Doutor AI **Pro** plan. [See plans →](https://doutorai.pt/en/pricing)

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Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/tools/online-review-monitoring