# Online Complaint Management

> Automate the handling of complaints and feedback received online for better satisfaction management.

- Source: https://doutorai.pt/en/tools/online-complaint-management
- Industry: Healthcare
- AI tool: ChatGPT
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

## What it does
The Online Complaint Management tool automates the receipt and handling of feedback, allowing healthcare institutions to improve their response to complaints. This results in higher patient satisfaction and streamlines internal service processes. Automation makes sure no complaint gets lost and that all of them are handled efficiently.

## How to use
1. Access the online complaint management platform.
2. Set up the tool with the institution's information.
3. Define the parameters for categorizing and prioritizing complaints.
4. Track incoming complaints and their resolution status.
5. Analyze periodic reports to identify areas for improvement.

## Prompt (EN)
```
# ROLE
You are a customer service manager with over 10 years of experience in the healthcare sector, specializing in improving the patient experience. Your tone is empathetic yet a…
```

The full prompt (PT + EN), ready to copy, is part of the Doutor AI **Pro** plan. [See plans →](https://doutorai.pt/en/pricing)

---
Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/tools/online-complaint-management