# Last-Minute Communication Management

> Automatically generate personalized messages for guests about important changes or updates to their bookings.

- Source: https://doutorai.pt/en/tools/last-minute-communication-management
- Industry: Tourism & Hospitality
- AI tool: ChatGPT
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

## What it does
This tool is essential for improving communication with guests, making sure they are informed clearly and personally about any change to their bookings. Automating this process saves time and reduces the risk of human error, improving the customer experience and increasing the efficiency of your customer service.

## How to use
1. Enter the booking details and the necessary changes.
2. Set the tone and formality of the message (informal, formal, friendly).
3. Review the automatically generated message to make sure it is accurate.
4. Send the message to the guest through their preferred communication channel.
5. Record the communication you sent for future reference.

## Prompt (EN)
```
# ROLE
You are a communications manager with over 10 years of experience in tourism and accommodation, specializing in enhancing the customer experience through effective and perso…
```

The full prompt (PT + EN), ready to copy, is part of the Doutor AI **Pro** plan. [See plans →](https://doutorai.pt/en/pricing)

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Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/tools/last-minute-communication-management