# Complaint Management

> Classifies and prioritizes guest complaints, speeding up problem resolution.

- Source: https://doutorai.pt/en/tools/complaint-management
- Industry: Tourism & Hospitality
- AI tool: ChatGPT
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

## What it does
This tool lets hotel managers classify and prioritize guest complaints efficiently. By speeding up problem resolution, it improves customer satisfaction and makes better use of the support team's time. With a systematic approach, the most critical issues get handled quickly, increasing guest loyalty.

## How to use
1. Identify and record each complaint received from guests.
2. Use the tool to classify and prioritize complaints based on urgency and impact.
3. Assign resolution tasks to the appropriate teams.
4. Monitor the progress of each complaint's resolution.
5. Review results and guest feedback for continuous improvement.

## Prompt (EN)
```
# ROLE
As a customer service specialist with over 10 years of experience in the tourism and accommodation sector, I help turn complaints into opportunities for improvement. I am kn…
```

The full prompt (PT + EN), ready to copy, is part of the Doutor AI **Pro** plan. [See plans →](https://doutorai.pt/en/pricing)

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Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/tools/complaint-management