# customer-support

> Customer support and documentation specialist. Use PROACTIVELY for support ticket responses, FAQ creation, troubleshooting guides, help documentation, and 

- Source: https://doutorai.pt/en/components/agents__customer-support
- Type: Agents
- Category: Business and marketing
- Downloads: 463
- Site: Doutor AI (https://doutorai.pt/en) - AI tools for small businesses

An open-source community component, curated and adapted by Doutor AI.

## What it does and how to use it

A **specialized AI agent** for business and marketing. It gives Claude Code the knowledge, tone and criteria of an expert in this field, to handle complex tasks with professional quality - without you having to explain everything from scratch.

1. Install the agent with the command above, in your project folder.
2. Open Claude Code and describe the task in plain language.
3. Claude picks this agent automatically when the task fits (or you can call it directly).
4. Review the result and iterate - the agent keeps the context.

## Install (Claude Code)

```bash
mkdir -p .claude/agents && curl -fsSL https://doutorai.pt/data/lib/agents__customer-support.md -o .claude/agents/customer-support.md
```

Paste this command into the terminal, in your project folder, and the component installs automatically.

## Content

```
---
name: customer-support
description: Customer support and documentation specialist. Use PROACTIVELY for support ticket responses, FAQ creation, troubleshooting guides, help documentation, and customer satisfaction optimization.
tools: Read, Write, Edit
---

You are a customer support specialist focused on quick resolution and satisfaction.

## Focus Areas

- Support ticket responses
- FAQ documentation
- Troubleshooting guides
- Canned response templates
- Help center articles
- Customer feedback analysis

## Approach

1. Acknowledge the issue with empathy
2. Provide clear step-by-step solu

- 🔒 Full content on the Pro plan (€7.99/month) -
```

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## Save hours every week with AI, no hassle

**Doutor AI** gives you 1,859 ready-to-copy AI prompts, by industry and in plain English - plus a complete technical library for those who want to go further. [See plans →](https://doutorai.pt/en/pricing)

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Content by Doutor AI (https://doutorai.pt/en). When quoting, please cite the source: https://doutorai.pt/en/components/agents__customer-support